Inbound Sales & Customer Solutions Rep

Jobtome; Iron Station (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Incentives

Job summary

Spectrum is seeking a Sales and Customer Solutions Representative for an in-office call center. You will be the first contact for customers, handling inbound calls, investigating concerns, and resolving issues in real time while identifying opportunities to upsell or cross-sell Spectrum services.

Starting pay is $18/hour with incentives that can push top performers past $80,000 annually. Enjoy free and discounted Spectrum services like internet, TV, and mobile as you build a rewarding career

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Ability to read, write, speak and understand English.

Responsibilities

• Handle inbound calls from customers in a fast-paced call center.
• Investigate concerns, resolve issues in real time, and identify upsell opportunities.
• Master order processing within the billing system for retained accounts and new sales.
• Explain Spectrum products and services clearly and persuasively to retain and cross-sell.
• Maintain professionalism and deliver excellent customer experiences.

Skills

Sales experience

English proficiency

Education

High school diploma or equivalent

Job description

Spectrum is seeking a Sales and Customer Solutions Representative for an in-office call center. You will be the first contact for customers, handling inbound calls, investigating concerns, and resolving issues in real time while identifying opportunities to upsell or cross-sell Spectrum services.

Starting pay is $18/hour with incentives that can push top performers past $80,000 annually. Enjoy free and discounted Spectrum services like internet, TV, and mobile as you build a rewarding career