Sales Consultant Trainee - Paid Training & Mentorship

CarMax; Virginia; On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Paid training and mentorship

Commission eligible

Competitive pay

Job summary

CarMax is hiring a Sales Consultant Trainee to build genuine relationships with customers, guide them toward the right vehicle, and deliver an exceptional buying experience. The role offers paid training and mentorship, with career growth toward leadership.

Prior automotive experience is not required. You will work in a fast-paced, customer-first environment, learn CarMax processes, and grow into a mentor or manager role via supportive coaching and hands-on practice.

Qualifications

• Experience in sales or customer service preferred.
• Strong listening and communication skills with a customer-focused mindset.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through process including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth process.
• Collaborate with team members to meet customer needs and store goals.
• Maintain a professional, customer-first approach in every interaction and stay informed about CarMax products.

Skills

Customer service

Sales

Active listening

Communication

Self-motivation

Team player

Tech-savvy

Integrity

Tools

POS system

Job description

CarMax is hiring a Sales Consultant Trainee to build genuine relationships with customers, guide them toward the right vehicle, and deliver an exceptional buying experience. The role offers paid training and mentorship, with career growth toward leadership.

Prior automotive experience is not required. You will work in a fast-paced, customer-first environment, learn CarMax processes, and grow into a mentor or manager role via supportive coaching and hands-on practice.