Sales Consultant Trainee - Paid Training & Growth Path

CarMax Business Services; Southlake (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Commission

Paid time off

Holiday pay

Job summary

CarMax is seeking a Sales Consultant Trainee to become the foundation of a customer-first experience. You will learn to understand customer needs, guide them toward the right vehicle, and complete transactions with honesty and transparency.

Paid training and mentorship prepare you to grow into leadership roles within CarMax. Responsibilities include assisting customers in finding vehicles, guiding them through appraisals, test drives, and financing, and maintaining thorough documentation.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through the process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction and stay informed about CarMax products, services, and promotions.

Skills

Sales experience

Customer service

Listening & communication

Self-motivation

Team player

Tech savvy

Job description

CarMax is seeking a Sales Consultant Trainee to become the foundation of a customer-first experience. You will learn to understand customer needs, guide them toward the right vehicle, and complete transactions with honesty and transparency.

Paid training and mentorship prepare you to grow into leadership roles within CarMax. Responsibilities include assisting customers in finding vehicles, guiding them through appraisals, test drives, and financing, and maintaining thorough documentation.