Sales Consultant Trainee: Paid Training, Mentorship & Growth

CarMax; Littleton (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Holidays and floating holiday

Job summary

CarMax is seeking a Sales Consultant Trainee to help customers find the right vehicle and build lasting relationships. This role includes paid training and mentorship to develop core skills in sales, product knowledge and customer service.

You'll guide customers through appraisals, test drives and financing, while maintaining a transparent, honest experience. The position offers a path toward mentorship, management, or leadership roles as you grow.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Listening

Communication

Independent worker

Team player

Tech savvy

Integrity

Job description

CarMax is seeking a Sales Consultant Trainee to help customers find the right vehicle and build lasting relationships. This role includes paid training and mentorship to develop core skills in sales, product knowledge and customer service.

You'll guide customers through appraisals, test drives and financing, while maintaining a transparent, honest experience. The position offers a path toward mentorship, management, or leadership roles as you grow.