Sales Consultant Trainee: Learn, Earn & Grow in Auto Sales

CarMax Business Services; Hampton Township (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training

Mentorship

Sick leave

Vacation time

Holiday pay

Job summary

CarMax is hiring a Sales Consultant Trainee to build relationships with customers and guide them to the right vehicle. The role includes paid training and mentorship to develop skills for a successful career in auto sales, with opportunities to advance to a mentor, manager, or business leader role.

As part of CarMax, you will learn product knowledge, customer service excellence, and transparent sales practices while supporting customers through the appraisal, test-drive, and financing process.

Qualifications

• Experience in sales or customer service in retail or similar environments.
• Strong listening and communication with a customer-focused mindset.
• Self-motivation and ability to work independently and on a team.
• Comfort with technology for processing transactions and inventory access.
• Ability to adapt in a fast-paced environment.
• Commitment to integrity and transparency in customer interactions.
• Desire to learn through training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using inventory knowledge.
• Guide customers through appraisals, test drives, and financing applications.
• Deliver an exceptional experience with attentive, honest information.
• Complete accurate documentation for all transactions for a smooth process.
• Collaborate with team members to meet customer needs and store goals.
• Maintain a professional, customer-first approach and stay informed on products and promotions.
• Follow EH&S requirements and keep a clean, orderly work area.

Skills

Sales experience

Active listening

Self-motivation

Tech literacy

Adaptability

Integrity

Willingness to learn

Job description

CarMax is hiring a Sales Consultant Trainee to build relationships with customers and guide them to the right vehicle. The role includes paid training and mentorship to develop skills for a successful career in auto sales, with opportunities to advance to a mentor, manager, or business leader role.

As part of CarMax, you will learn product knowledge, customer service excellence, and transparent sales practices while supporting customers through the appraisal, test-drive, and financing process.