Sales Consultant Trainee - Paid Training & Mentorship

CarMax Inc.; Florida; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid training

Mentorship program

Job summary

CarMax is hiring a Sales Consultant Trainee to be the foundation of a customer-first car-buying experience. You will build genuine relationships, learn the inventory, guide customers through appraisals, test drives, and financing, with paid training and mentorship.

No prior automotive experience is required; we’ll help you grow into a future mentor, manager, or business leader through evaluation and coaching. This role emphasizes integrity and transparent service in every customer interaction.

Qualifications

• Previous sales or customer service experience preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Listening

Communication

Self-motivation

Teamwork

Tech-savvy

Adaptability

Integrity

Willingness to learn

Tools

POS systems

Job description

CarMax is hiring a Sales Consultant Trainee to be the foundation of a customer-first car-buying experience. You will build genuine relationships, learn the inventory, guide customers through appraisals, test drives, and financing, with paid training and mentorship.

No prior automotive experience is required; we’ll help you grow into a future mentor, manager, or business leader through evaluation and coaching. This role emphasizes integrity and transparent service in every customer interaction.