Sales Consultant Trainee — Paid Training & Growth Path

CarMax Business Services; Arkansas; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training

Mentorship

Commission

Job summary

CarMax is hiring a Sales Consultant Trainee at our Independence, MO location. You will build genuine relationships, guide customers to the right vehicle, and benefit from paid training and mentorship to grow in auto sales without prior experience.

Role emphasizes honesty, transparency, and a customer-first approach, with opportunities to advance into roles such as mentor, manager, or business leader.

Qualifications

• Retail or customer service experience preferred.
• Strong listening and clear communication with a customer focus.
• Self-motivation; able to work independently and with a team.
• Comfort with technology for transactions and inventory access.
• Adaptable in a fast-paced environment.
• Committed to integrity and transparency in interactions.
• Willing to learn via CarMax-provided training and mentorship.

Responsibilities

• Help customers find vehicles that fit their needs using CarMax inventory.
• Guide customers through appraisals, test drives, and financing.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products and promotions.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication skills

Self-motivation

Teamwork

Tech savviness

Integrity & transparency

Tools

POS systems

Job description

CarMax is hiring a Sales Consultant Trainee at our Independence, MO location. You will build genuine relationships, guide customers to the right vehicle, and benefit from paid training and mentorship to grow in auto sales without prior experience.

Role emphasizes honesty, transparency, and a customer-first approach, with opportunities to advance into roles such as mentor, manager, or business leader.