Sales Consultant Trainee — Launch Your Auto Career

CarMax; Cincinnati (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Commission

Job summary

CarMax is hiring a Sales Consultant Trainee to build genuine relationships with customers and guide them to the right vehicle. The role includes paid training and mentorship, with growth pathways toward leadership within CarMax.

The position emphasizes honesty, transparency, and a customer-first experience. Training will prepare you for future roles such as mentor, manager, or business leader.

Qualifications

• Experience in sales or customer service is preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and inventory access.
• Ability to adapt in a fast-paced environment.
• Commitment to integrity and transparency in customer interactions.
• Willingness to learn via CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through the process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth process.
• Collaborate with team members to meet customer needs and store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products and promotions.
• Follow CarMax EH&S requirements and keep a clean, orderly workspace.

Skills

Customer service

Communication

Self-motivation

Tech-savvy

Adaptability

Integrity

Learning mindset

Job description

CarMax is hiring a Sales Consultant Trainee to build genuine relationships with customers and guide them to the right vehicle. The role includes paid training and mentorship, with growth pathways toward leadership within CarMax.

The position emphasizes honesty, transparency, and a customer-first experience. Training will prepare you for future roles such as mentor, manager, or business leader.