Sales Consultant Trainee: Paid Training, Mentorship & Growth

CarMax Business Services; Urbana (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

CarMax, the nation’s largest retailer of used cars, invites you to join as a Sales Consultant Trainee. You will build genuine relationships, guide customers toward the right vehicle, and participate in appraisals, test drives, and financing applications.

This paid training and mentorship program helps you grow into a future mentor, manager, or business leader. CarMax emphasizes honesty and transparency, with opportunities to learn and advance while supporting customers across a nationwide

Qualifications

• Experience in sales or customer service in retail or similar environment.
• Excellent listening and communication with a customer-first mindset.
• Self-motivated, able to work independently and in a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Willingness to learn via CarMax training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through the process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction and stay informed about CarMax products, services, and promotions.
• Follow CarMax EH&S requirements and maintain a clean, orderly work area.

Skills

Sales experience

Customer service

Job description

CarMax, the nation’s largest retailer of used cars, invites you to join as a Sales Consultant Trainee. You will build genuine relationships, guide customers toward the right vehicle, and participate in appraisals, test drives, and financing applications.

This paid training and mentorship program helps you grow into a future mentor, manager, or business leader. CarMax emphasizes honesty and transparency, with opportunities to learn and advance while supporting customers across a nationwide