Sales Consultant Trainee — Training & Growth Path

CarMax Business Services; Riverside (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

CarMax is seeking a CA Sales Consultant Trainee to be the face of CarMax, helping customers find vehicles that fit their lifestyle with honesty and transparency. No prior auto sales experience needed as paid training and a personal mentor are provided.

The role offers paths to mentorship, management, and leadership for those eager to learn and excel. As a key member of a nationwide retailer, you’ll build genuine relationships, guide customers through appraisals, test drives, and financing, and

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax‑provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication skills

Self-motivation

Teamwork

Technology literacy

Integrity & transparency

Job description

CarMax is seeking a CA Sales Consultant Trainee to be the face of CarMax, helping customers find vehicles that fit their lifestyle with honesty and transparency. No prior auto sales experience needed as paid training and a personal mentor are provided.

The role offers paths to mentorship, management, and leadership for those eager to learn and excel. As a key member of a nationwide retailer, you’ll build genuine relationships, guide customers through appraisals, test drives, and financing, and