Sales Consultant Trainee: Mentorship & Growth Path

CarMax; Columbus (OH); On-site; USD 15,000 - 28,000; Full time

Benefits offered by this job

Commissions

Sick time

Vacation time

Holiday pay

Job summary

CarMax is seeking a Sales Consultant Trainee to start your career in a customer-first environment. You’ll learn how to match customers with the right vehicle, guide them through appraisals, test drives, and financing, with paid training and mentorship.

No prior experience required; we value connection with people and a willingness to learn. This role leads to growth into leadership tracks as you gain product knowledge and sales skills.

Qualifications

• Experience in sales or customer service is preferred.
• Strong listening and communication skills.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Active listening

Communication

Self-motivation

Team player

Tech-savvy

Job description

CarMax is seeking a Sales Consultant Trainee to start your career in a customer-first environment. You’ll learn how to match customers with the right vehicle, guide them through appraisals, test drives, and financing, with paid training and mentorship.

No prior experience required; we value connection with people and a willingness to learn. This role leads to growth into leadership tracks as you gain product knowledge and sales skills.