Sales Consultant Trainee: Mentorship & Growth

CarMax Business Services; Danvers (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Commission

Benefits

Paid time off

Job summary

CarMax is hiring a Sales Consultant Trainee in Danvers, MA to build genuine relationships and guide customers to the right vehicle. This paid training role emphasizes a customer-first experience and provides mentorship to grow into leadership roles.

You will learn the CarMax process from appraisals to financing, working with a supportive team to meet store goals while upholding integrity and transparency in every interaction.

Qualifications

• Sales or customer service experience in retail preferred.
• Strong listening and communication skills with a customer-focused mindset.
• Self-motivated with ability to work independently and in a team.
• Comfort with technology for processing transactions and inventory access.
• Ability to adapt in a fast-paced environment.
• Commitment to integrity and transparency in every interaction.
• Willingness to learn and grow through CarMax training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using CarMax inventory.
• Guide customers through appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth process.
• Collaborate with team to meet customer needs and store goals.
• Maintain a professional, customer-first approach and stay informed about CarMax products and promotions.
• Follow EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service

Active listening

Communication

Teamwork

Tech proficiency

Integrity

Willingness to learn

Job description

CarMax is hiring a Sales Consultant Trainee in Danvers, MA to build genuine relationships and guide customers to the right vehicle. This paid training role emphasizes a customer-first experience and provides mentorship to grow into leadership roles.

You will learn the CarMax process from appraisals to financing, working with a supportive team to meet store goals while upholding integrity and transparency in every interaction.