Sales Consultant Trainee: Learn, Earn & Grow in Auto Sales

CarMax; Cool Springs (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Sick time

Vacation time

Floating holiday

Job summary

CarMax in Franklin, TN is seeking a Sales Consultant Trainee to help customers find the right vehicle and guide them through the purchase process. The role includes paid training and mentorship to build foundations in auto sales.

You will be mentored by experienced team members and have opportunities to grow into leadership roles, while CarMax emphasizes honesty, transparency, and a customer-first approach in every engagement.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Customer-focused

Communication

Self-motivation

Team player

Tech-savvy

Job description

CarMax in Franklin, TN is seeking a Sales Consultant Trainee to help customers find the right vehicle and guide them through the purchase process. The role includes paid training and mentorship to build foundations in auto sales.

You will be mentored by experienced team members and have opportunities to grow into leadership roles, while CarMax emphasizes honesty, transparency, and a customer-first approach in every engagement.