Sales Trainee: Learn, Grow, and Lead in Auto Sales

CarMax Business Services; South Broadway (WA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

paid training

mentorship

Job summary

CarMax is seeking a Sales Consultant Trainee to build genuine relationships, understand customer needs, and guide them toward the right vehicle. You will receive paid training and mentorship to grow into a future mentor, manager, or business leader, supported by CarMax’s transparent culture and EH&S standards.

In this role you’ll assist customers in selecting vehicles, handle the end-to-end process from appraisals to financing, and deliver an exceptional experience with accurate documentation

Qualifications

• Sales or customer service experience in retail or similar environments.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Sales or customer service experience

Strong listening & communication

Self-motivated & team player

Tech-savvy for transactions

Integrity & transparency

Willingness to learn & grow

Job description

CarMax is seeking a Sales Consultant Trainee to build genuine relationships, understand customer needs, and guide them toward the right vehicle. You will receive paid training and mentorship to grow into a future mentor, manager, or business leader, supported by CarMax’s transparent culture and EH&S standards.

In this role you’ll assist customers in selecting vehicles, handle the end-to-end process from appraisals to financing, and deliver an exceptional experience with accurate documentation