Sales Associate

Rocky; Vernon (CT); Hybrid; USD 29,000 - 36,000; Full time

Job summary

Rocky in Vernon, CT is seeking a friendly, proactive Sales Associate to deliver outstanding customer service, process sales quickly and accurately, and operate the cash register. You will help run the store day-to-day, assist customers with their needs, and maintain a clean, well-stocked sales floor.

You will greet customers, handle inquiries, merchandise displays, and support management in meeting sales goals while ensuring promotions are visible and accurately presented.

Qualifications

• Customer service and sales skills required.
• Experience with cashiering and cash handling preferred.
• Ability to merchandise displays and stock shelves.

Responsibilities

• Combine amazing customer service with strong sales skills.
• Cashiering, merchandise receiving, stocking, and store cleanliness.
• Assist in meeting sales and productivity goals.
• Maintain and troubleshoot store equipment.
• Increase store traffic with promotional activities.
• Ensure displays are properly merchandised and maintained.
• Greet customers and answer phone calls.
• Promote Ace Rewards card.
• Handle receipts, refunds, credits or changes.
• Attend monthly store meetings.

Skills

Customer service

Sales skills

Cash handling

Tools

Cash register

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.