Sales Associate

Rocky; Gloucester (MA); Hybrid; USD 30,000 - 36,000; Full time

Job summary

Rocky in Gloucester, MA is seeking a sales associate to provide friendly, helpful service while processing sales quickly. You will engage customers, determine their needs and support store operations. You’ll handle cashier duties, stock merchandise, prepare displays, and assist with shipments.

A reliable team player who can meet productivity goals will thrive in this role. This position emphasizes customer satisfaction and accurate register transactions, with opportunities to contribute ideas to

Qualifications

• Experience in delivering customer service and sales-driven assistance.
• Ability to greet customers and identify needs.
• Experience with cash handling and checkout procedures.

Responsibilities

• Greet customers as they enter the store.
• Assist in merchandise placement and stock shelving.
• Operate cash register and process sales efficiently.
• Assist with shipments and maintaining store cleanliness.
• Support management in achieving sales goals.
• Engage customers to promote Ace Rewards or promotions.

Skills

Customer service

Sales skills

Cashier experience

Merchandising

Communication

Tools

Cash register

Stock handling

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.