Sales Associate

Rocky; Easton (Northampton County); Hybrid; USD 24,000 - 32,000; Full time

Job summary

Rocky is seeking a sales associate to deliver outstanding customer service and drive sales in a fast-paced retail environment.

You will greet customers, assist with product selection, handle cash transactions and help maintain neat, stocked shelves and attractive displays. Participation in store meetings and teamwork are expected to support store goals.

Qualifications

• Experience in customer-focused retail environment preferred.
• Ability to handle cash and operate cash register accurately.
• Excellent communication and teamwork.

Responsibilities

• Combine amazing customer service with strong sales skills.
• Perform cashiering, product placement, receiving merchandise, processing shipments and store stocking.
• Work with management to achieve sales and productivity goals.
• Maintain store equipment and ensure good working condition.
• Develop and execute ideas to increase store traffic.
• Ensure end-caps and displays are merchandised and maintained.
• Greet customers and respond to inquiries to determine needs.
• Maintain order in the register area and stock supplies.
• Solicit customers to open Ace Rewards card and process receipts.

Skills

Customer service

Cashiering

Retail sales

Tools

POS system

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.