Sales Associate

Rocky; Florida; On-site; USD 28,000 - 36,000; Full time

Job summary

Rocky in Florida is seeking a Sales Associate to deliver outstanding customer service, process sales quickly and accurately, and perform cash register operations. The role supports store operations and aims to engage customers, identify their needs, and guide them on project requirements.

Responsibilities include cashiering, stocking, merchandising, receiving shipments, supporting management to reach sales goals, and maintaining a clean, inviting store environment with friendly, helpful service.

Qualifications

• Strong customer service and sales skills.
• Experience with cashiering and operating a cash register.
• Ability to merchandize and stock store products.
• Ability to greet customers and identify needs.
• Attend monthly store meetings.
• Maintain store cleanliness and merchandise displays.

Responsibilities

• Cashier on registers, process sales quickly and accurately.
• Assist customers to determine needs and project requirements.
• Maintain orderly register area and supplies.
• Greet customers and answer phone calls.
• Keep end-caps, displays, and promotions well merchandised.
• Assist in receiving merchandise and stock replenishment.
• Participate in store meetings and cooperate with management.

Skills

Customer service

Sales skills

Cashier experience

Merchandising

Store operations

Communication

Teamwork

Inventory receiving

Tools

Cash register

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.