Sales Associate

Rocky; Canton (MA); On-site; USD 18,000 - 25,000; Full time

Job summary

Rocky in Canton, MA is seeking a Sales Associate to deliver amazing customer service while driving sales. You will cashier, stock shelves, process shipments, and support management to hit store goals.

You will greet customers, respond to inquiries, maintain merchandised displays, and participate in monthly meetings. A strong communicator with a service-driven mindset will thrive in this role.

Qualifications

• Provide excellent customer service while achieving sales goals.
• Operate cash register accurately and process transactions efficiently.
• Maintain store appearance, merchandising and stock levels.
• Attend monthly store meetings and follow company standards.

Responsibilities

• Combine amazing customer service with strong sales skills.
• Perform cashiering, product placement, receiving merchandise, and stocking.
• Work with management to meet sales and productivity goals.
• Maintain cleanliness and proper operation of store equipment.
• Suggest promotions to increase store traffic and engagement.
• Ensure displays are merchandised and up to standard.
• Greet customers, answer phone calls, and be aware of promotions.

Skills

Customer service

Sales skills

Cash handling

Merchandising

Stocking/receiving

Communication

Tools

POS system

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.