Sales Associate

Rocky; Fall River (MA); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Ace Hardware in Fall River, MA is seeking a friendly Sales Associate to deliver outstanding customer service, process sales quickly, and handle cash register operations accurately. You will engage customers, assess their needs, and support store operations to keep merchandise neat and accessible.

Responsibilities include greeting customers, answering calls, stocking shelves, operating the register, pushing promotions, and participating in monthly store meetings.

Qualifications

• Experience in retail or customer service.
• Able to operate cash register accurately.
• Able to greet customers and assess needs.

Responsibilities

• Provide excellent customer service to shoppers.
• Process sales and handle cash register.
• Stock and merchandize store displays.
• Assist in store meetings.

Skills

Customer service

Sales skills

Cashier operations

Merchandising

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.