Sales Associate

Rocky's Ace Hardware; Port Saint Lucie (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Rocky's Ace Hardware in Port Saint Lucie, FL is seeking a friendly Sales Associate to deliver amazing customer service while processing sales and handling cash. You will help with store operations, stocking, and assisting customers with project needs.

Join our team to greet customers, maintain register accuracy, participate in store promotions, and contribute to a positive shopping experience through teamwork and reliability.

Qualifications

• Customer service skills to engage customers and determine needs.
• Experience with sales and product recommendations is preferred.
• Ability to operate a cash register accurately.

Responsibilities

• Combine amazing customer service with strong sales skills.
• Cashiering, product placement, receiving merchandise, processing shipments
• Work with management to meet sales and productivity goals.
• Assist in maintaining good working condition of store equipment.
• Help develop and execute ideas to increase store traffic.
• Ensure end-caps, dump bins and displays are merchandised.
• Provide amazing service following the Helpful Customer Service standards.
• Greet customers as they enter the store and answer phone calls.
• Maintain awareness of promotions and advertisements.
• Accurately ring on registers and maintain all cash at registers.
• Keep the register area neat and stocked.
• Solicit customers to open Ace Rewards cards.
• Issue receipts, refunds, credits, or change as needed.
• Attend mandatory monthly store meetings.
• Other duties as assigned by store management.

Skills

Customer service

Sales skills

Cashiering

Teamwork

Tools

Cash register

POS system

Merchandise stocking

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.