Sales Associate

Rocky; Fitchburg (MA); Hybrid; USD 18.000 - 25.000; Vollzeit

Zusammenfassung

Rocky in Fitchburg, MA is seeking a motivated sales associate to deliver friendly service, ring up purchases, and support daily store operations.

You will engage customers to understand their needs, merchandise displays, stock shelves, greet visitors, answer calls, and participate in monthly meetings.

This role emphasizes accurate checkout, excellent service, and teamwork to help drive in-store traffic and sales.

Qualifikationen

• Excellent customer service and communication skills.
• Ability to process sales quickly and accurately.
• Experience with cashiering and cash handling.
• Stock, merchandise displays and store cleanliness.
• Collaborate with management to reach sales goals.
• Attend monthly store meetings.

Aufgaben

• Greet customers and assist with purchases.
• Process transactions and issue receipts.
• Maintain organized register area and stock.
• Merchandise end-caps and promotional displays.
• Answer phones and promote Ace Rewards.
• Assist with receiving shipments and store upkeep.

Kenntnisse

Customer service

Sales skills

Cashier operations

Merchandising

Team collaboration

Tools

Cash register

Jobbeschreibung

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.