Sales Associate

Rocky; Carlisle (OH); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Rocky is seeking a sales associate in Carlisle, OH to deliver outstanding customer service while driving sales and handling register transactions. You will participate in stock replenishment, product placement, and maintaining store cleanliness throughout the shift.

Responsibilities include greeting customers, answering calls, promoting Ace Rewards, and collaborating with management to meet sales goals. This role supports a fast-paced retail environment with a focus on accuracy and customer

Qualifications

• Ability to combine amazing customer service with strong sales skills.
• Perform cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment.
• Work with management to achieve sales and productivity goals.
• Assist in maintaining the good working condition of store equipment.
• Collaborate with management to develop and execute ideas to increase store traffic.
• Ensure end-caps, dump bins and feature displays are properly merchandised and maintained.
• Provide amazing service following Helpful Customer Service behaviors and mystery shop standards.
• Greet customers as they enter the store.
• Answer phone calls.
• Maintain awareness of promotions and advertisements.
• Accurately and efficiently ring on registers and maintain all cash at registers.
• Maintain orderly appearance of register area and supplies stocked.
• Solicit customers to open an Ace Rewards card.
• Issue receipts, refunds, credits or change due to customers.
• Attend mandatory monthly store meetings.

Responsibilities

• Greet customers and assess needs to drive sales.
• Ring up purchases quickly and accurately.
• Maintain store and register area in an orderly manner.
• Assist with stocking, receiving, and merchandising tasks.
• Support management in achieving store goals.
• Promote Ace Rewards and related promotions.

Skills

Customer service

Sales skills

Cashier operations

Merchandising

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.