Sales Associate

Rocky; Seekonk (MA); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Rocky seeks a dedicated sales associate to deliver outstanding customer service and drive sales. You will engage customers, determine their needs, and process sales accurately at the register, while keeping the store organized and well merchandised.

Responsibilities include greeting customers, handling phone inquiries, promoting promotions, and assisting in maintaining store conditions. This role emphasizes teamwork with management to achieve sales targets.

Qualifications

• Demonstrates excellent customer service and ability to engage customers.
• Strong sales skills to meet or exceed store goals.
• Accurate cashiering and register operations with attention to detail.
• Merchandising and product placement to maximize visibility and sales.

Responsibilities

• Provide helpful customer service and determine customer needs and project requirements.
• Perform cashiering, ringing up sales, processing returns and credits.
• Maintain store appearance, restock merchandise, and ensure clean and safe work area.
• Support management in achieving sales and productivity goals.
• Keep up with promotions and advertisements to assist customers.
• Greet customers, answer phones, and build loyalty through Ace Rewards.

Skills

Customer service

Sales skills

Cashiering

Merchandising

Communication

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.