Renewals & Expansion Strategist (Enterprise SaaS)

Ali Aydi; United States; Remote; USD 88,000 - 115,000; Full time

Job summary

Airtable is seeking a Renewals Associate to own the renewals process, preserve contracts, and coordinate with Account Executives, Customer Success Managers, and legal to ensure on-time renewals and measurable value delivery.

You will identify upsell opportunities at renewal, develop renewal playbooks, maintain a rolling 90-day forecast, and help customers realize ongoing value with Airtable across a global, remote-friendly environment.

Qualifications

• 2+ years of quota-carrying Post-Sales / Customer Success / Account Management experience, preferably within an Enterprise SaaS organization.
• Strong negotiation skills and demonstrated capability closing large, complex contracts.
• Strong collaboration skills with internal partners and customer-facing teams.

Responsibilities

• Own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships.
• Build foundational renewal processes and playbooks for the role in collaboration with cross-functional teams.
• Engage with key decision-makers to identify requirements and unblock renewal timelines.

Skills

Quota-carrying post-sales experience

Negotiation skills

Cross-functional collaboration

Strategic growth mindset

Enterprise SaaS knowledge

Job description

Airtable is seeking a Renewals Associate to own the renewals process, preserve contracts, and coordinate with Account Executives, Customer Success Managers, and legal to ensure on-time renewals and measurable value delivery.

You will identify upsell opportunities at renewal, develop renewal playbooks, maintain a rolling 90-day forecast, and help customers realize ongoing value with Airtable across a global, remote-friendly environment.