Remote SaaS Renewals Specialist

Sovos Latinoamérica; United States; Remoto; USD 65.000 - 95.000; Tempo integral

Benefícios oferecidos por esta vaga

Global Mentoring Programs

AI tools from Day 1

Flexible Time-Off

Health, Dental, Vision Insurance

401(k) with company match

Resumo da vaga

Sovos in the United States is seeking a Renewals Representative to own the renewal process for a portfolio of SaaS customers, driving retention, growth, and exceptional customer experiences through strong relationships and smart negotiation.

In this quota-carrying role, you will build stakeholder relationships, lead renewal negotiations, implement best practices, and leverage AI tools to streamline workflows while ensuring forecasting accuracy and meeting renewal targets.

Qualificações

• Experience managing SaaS renewals with quota accountability.
• Strong negotiation, communication, and relationship-building skills.
• Comfort with independent and collaborative work styles.
• Familiarity with AI-assisted workflows and tech-enabled processes.
• Willingness to travel up to 25% for meetings and events.

Responsabilidades

• Build and nurture relationships with key stakeholders at customer organizations.
• Lead renewal negotiations with professionalism and strategic thinking, pursuing upsell opportunities.
• Implement renewals best practices to elevate customer experience and drive predictable results.
• Maintain operational excellence across the renewal lifecycle from forecast to close.
• Leverage AI tools to streamline workflows and ensure accuracy and alignment with standards.
• Deliver consistent, accurate forecasting and meet renewal targets.

Conhecimentos

SaaS renewals

Negotiation

Relationship-building

AI-assisted workflows

Travel readiness

Descrição da vaga

Sovos in the United States is seeking a Renewals Representative to own the renewal process for a portfolio of SaaS customers, driving retention, growth, and exceptional customer experiences through strong relationships and smart negotiation.

In this quota-carrying role, you will build stakeholder relationships, lead renewal negotiations, implement best practices, and leverage AI tools to streamline workflows while ensuring forecasting accuracy and meeting renewal targets.