SaaS IoT Implementation Consultant

Samsara; Germany (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Samsara is seeking an Implementation Consultant to drive the deployment of our Connected Operations platform with our top customers. You will own the customer relationship and define a project plan to achieve value, guiding adoption across teams and ensuring a successful rollout.

This role is cross-functional, collaborating with Sales, Support, Sales Engineering and Product. Expect travel to customer sites up to 30% and a fast-paced, growth-oriented environment where you can build your career

Qualifications

• 2+ years of experience in an implementation consultant, project manager, or onboarding role.
• Strong project management skills with ability to follow methodologies.
• 2+ years experience supporting or working with technical products.
• Solutions-oriented with strong problem-solving & project management skills.
• Excellent consultative skills with experience in end-to-end system implementations.
• Experience managing >20 implementations/projects at a time.
• Fluency in English and German (spoken and written) is a mandatory requirement for this position.

Responsibilities

• Be the Samsara advisor, managing the deployment of Samsara technology to customers, enabling customers to achieve quick time to value in their investment
• Lead solution workshops to develop L1 processes for business process
• Guide customers through change management processes including policy, comms and training
• Run training sessions, demonstrate Samsara’s technology, and work through obstacles with executives and day-to-day users of the system across numerous use cases
• Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers

Skills

Project management

Customer relationship management

Problem solving

SaaS/hardware experience

English and German fluency

Job description

Samsara is seeking an Implementation Consultant to drive the deployment of our Connected Operations platform with our top customers. You will own the customer relationship and define a project plan to achieve value, guiding adoption across teams and ensuring a successful rollout.

This role is cross-functional, collaborating with Sales, Support, Sales Engineering and Product. Expect travel to customer sites up to 30% and a fast-paced, growth-oriented environment where you can build your career