Global Implementation Consultant - SaaS & IoT Deployments

Samsara; Germany (OH); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Samsara is seeking an Implementation Consultant to guide customers through deploying our Connected Operations platform. You will own customer relationships post-signature, define project plans, and ensure successful deployment across cross-functional teams including Sales, Support, and Product.

Occasional travel up to 30% will be required. You will collaborate with executives and day-to-day users to drive time-to-value, manage multiple engagements, and deliver an exceptional onboarding

Qualifications

• 2+ years of experience in an implementation consultant, project manager, or onboarding role.
• Strong project management skills with ability to follow methodologies
• 2+ years experience supporting or working with technical products
• Solutions-oriented with strong problem-solving & project management skills
• Excellent consultative skills with experience in end-to-end system implementations
• Experience managing >20 implementations/projects at a time
• Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering senior management, day-to-day users of our software
• Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
• Fluency in English and German (spoken and written) is a mandatory requirement for this position

Responsibilities

• Be the Samsara advisor, managing the deployment of Samsara technology to customers, enabling customers to achieve quick time to value in their investment
• Lead solution workshops to develop L1 processes for business process
• Guide customers through change management processes including policy, comms and training
• Run training sessions, demonstrate Samsara’s technology, and work through obstacles with executives and day-to-day users of the system across numerous use cases
• Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers

Skills

Implementation experience

Project management

Technical product knowledge

Stakeholder management

English and German

Job description

Samsara is seeking an Implementation Consultant to guide customers through deploying our Connected Operations platform. You will own customer relationships post-signature, define project plans, and ensure successful deployment across cross-functional teams including Sales, Support, and Product.

Occasional travel up to 30% will be required. You will collaborate with executives and day-to-day users to drive time-to-value, manage multiple engagements, and deliver an exceptional onboarding