SaaS Implementation Lead | Delivery & Integrations

RemoteHunter; United States; On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Bonus program or commission plan

Stock options ownership

Health, dental, vision insurance

401(k) plan with company match

Paid family leave (10 weeks)

Unlimited vacation

Employee recognition programs

Job summary

RemoteHunter is seeking an Implementation Manager to drive successful software deployments, handle customer expansions, and manage data migrations. You will lead end-to-end implementation projects, coordinate client communications, and ensure on-time delivery while mitigating risks.

The role requires 2–4 years in SaaS implementations, strong communication skills, and experience working with clients at executive levels.

Qualifications

• 2-4 years in professional services or process consulting in SaaS implementations
• Experience with business process optimization, workflow, and enterprise content management
• Strong written and verbal communication skills
• Experience engaging with clients and managing executive-level meetings
• Familiarity with data cleaning, migration and Excel skills
• Preferred: knowledge of promotional content approval or regulated industries

Responsibilities

• Manage all phases of product implementations including project planning, requirements capture, testing, delivery, and launch support
• Coordinate client communication and support data migration and integration efforts
• Translate complex business requirements into configuration solutions, enforcing best practices
• Act as a trusted advisor with product knowledge to align solutions with client goals
• Define and maintain project schedules, prioritize competing demands, and mitigate risks
• Follow established processes for onboarding.
• Identify blockers or gaps in implementations

Skills

Project management

Client engagement

Attention to detail

Communication

Prioritization

Stakeholder management

Time management

Tools

JIRA

SharePoint

Zendesk

HubSpot

GUIDEcx

Job description

RemoteHunter is seeking an Implementation Manager to drive successful software deployments, handle customer expansions, and manage data migrations. You will lead end-to-end implementation projects, coordinate client communications, and ensure on-time delivery while mitigating risks.

The role requires 2–4 years in SaaS implementations, strong communication skills, and experience working with clients at executive levels.