Remote SaaS Implementation Lead: Client Success & Automation

Ottimate; United States; Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Employer-sponsored 401(k) with company match

Paid Time Off

Annual company retreats

Job summary

Ottimate is looking for a highly motivated Implementation Manager to enhance client implementations. This remote role requires strong project management skills and B2B SaaS experience, guiding multiple complex deployments.

The ideal candidate will develop tailored project plans, work cross-functionally, and implement efficient processes with clients. Benefits include a salary range of $90,000–100,000 and various medical and retirement benefits, alongside a dynamic start-up environment.

Qualifications

• 3-5 years of experience in managing complex client deployments.
• Ability to take a consultative approach to software implementation.
• Strong project management skills overseeing execution and timeline management.

Responsibilities

• Design project plans tailored to client needs.
• Drive accountability across teams by managing stakeholders.
• Ensure technical deliverables are completed on time.
• Collaborate with cross-functional teams to resolve issues promptly.
• Map and streamline client workflows for automation.

Skills

Project management

Technical knowledge

Communication skills

Stakeholder management

Relationship building

Job description

Ottimate is looking for a highly motivated Implementation Manager to enhance client implementations. This remote role requires strong project management skills and B2B SaaS experience, guiding multiple complex deployments.

The ideal candidate will develop tailored project plans, work cross-functionally, and implement efficient processes with clients. Benefits include a salary range of $90,000–100,000 and various medical and retirement benefits, alongside a dynamic start-up environment.