Senior SaaS Implementation Project Manager (Remote)

Swooped; United States; Hybrid; USD 113,000 - 140,000; Full time

Benefits offered by this job

Bonus eligibility

Equity

Benefits

Hub-Hybrid-Remote model

Job summary

Simpplr is hiring a Senior Project Manager to lead implementations for Commercial and Enterprise customers, blending waterfall and agile delivery in a fast-paced SaaS environment. You will collaborate with Implementation Consultants, Technical Services, and Strategy teams to define scope, develop plans, and manage schedules, budgets, risks, and KPI reporting.

Ideal candidates bring 5+ years in project management, experience in high-growth startups, and proficiency with Jira, Zendesk, and

Qualifications

• 5+ years of Project Management experience or comparable work experience
• Experience in high-growth startup environments
• Managed projects under both waterfall and agile methodologies
• Built a strong track record in successful project delivery
• Experienced in using SaaS-based project tools (Jira, Zendesk, Teamwork)
• Developed extensive collaboration and communication skills
• Delivered complex implementations into SMB and Enterprise markets
• Ability to influence and adapt in fast-paced environments

Responsibilities

• Work as a team member with Simpplr Implementation Consultants, Technical Services and Strategy Consultants
• Work directly with customers and prospects in defining scope of projects
• Develop project plans for both standard and custom projects
• Manage the project portfolio assigned to you
• Manage the project schedule, budget, issues and risks
• Track project KPI’s and project work effort
• Report at the project and your portfolio level
• Manage customer expectations
• Track and manage project work effort
• Provide assistance with project plan-related questions for less experienced teammates

Skills

Project Management

Waterfall & Agile

SaaS Platforms

Jira

Zendesk

Teamwork

Stakeholder management

Tools

Jira

Zendesk

Teamwork

Job description

Simpplr is hiring a Senior Project Manager to lead implementations for Commercial and Enterprise customers, blending waterfall and agile delivery in a fast-paced SaaS environment. You will collaborate with Implementation Consultants, Technical Services, and Strategy teams to define scope, develop plans, and manage schedules, budgets, risks, and KPI reporting.

Ideal candidates bring 5+ years in project management, experience in high-growth startups, and proficiency with Jira, Zendesk, and