SaaS Implementation & Client Success Lead

Connecteam; Denver (CO); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Competitive salary

Medical coverage

401K

Paid time off

Job summary

Connecteam is seeking a driven Professional Service Manager to join our team in the US. You will deliver professional services to clients, set up features based on workflows, and migrate data into Connecteam, working closely with CS and R&D to ensure smooth deployments.

You will build strong client relationships, manage multiple tasks in a fast-paced environment, and collaborate with partners to support seamless implementations and a best-in-class customer experience.

Qualifications

• 1 year of experience in a SaaS company.
• Native-level English proficiency required.
• Strong communication and collaboration skills.
• Thrives in a high-pressure environment.
• Tech-savvy and eager to learn.

Responsibilities

• Meet with clients daily to deliver professional services.
• Collaborate with Customer Success, R&D and partners to support implementations.
• Build and maintain strong customer relationships and tailor solutions.
• Manage multiple tasks in a fast-paced environment.
• Assist with data migration and integrations into Connecteam.

Skills

English (native)

Tech-savvy

Team player

Communication

Job description

Connecteam is seeking a driven Professional Service Manager to join our team in the US. You will deliver professional services to clients, set up features based on workflows, and migrate data into Connecteam, working closely with CS and R&D to ensure smooth deployments.

You will build strong client relationships, manage multiple tasks in a fast-paced environment, and collaborate with partners to support seamless implementations and a best-in-class customer experience.