Technical CSM — SaaS Integrations & Onboarding

Connecteam; United States; Hybrid; USD 70,000 - 110,000; Full time

Job summary

Connecteam is seeking a driven Technical Customer Success Manager to join our team. You will set up Connecteam features, help integrate with other platforms, and migrate data from other platforms into Connecteam.

You will collaborate closely with CS and R&D teams to develop expertise and provide top-notch service, streamlining customer processes, onboarding and saving them valuable time. You’ll meet with clients daily, build strong relationships, and tailor solutions while thriving in a

Qualifications

• At least 1 year of experience in a SaaS company.
• Native proficiency in English and Hebrew.
• Tech-savvy with willingness to learn new tools.
• Excellent communication and collaboration skills.
• Ability to thrive in a high-pressure environment.

Responsibilities

• Meet with clients daily to provide professional services.
• Set up features, integrate with other platforms, and migrate data.
• Collaborate with CS and R&D to improve processes and onboarding.
• Build and maintain strong relationships to tailor solutions.
• Manage multiple tasks in a fast-paced environment.

Skills

SaaS experience

English and Hebrew

Communication skills

Team player

High-pressure environment

Job description

Connecteam is seeking a driven Technical Customer Success Manager to join our team. You will set up Connecteam features, help integrate with other platforms, and migrate data from other platforms into Connecteam.

You will collaborate closely with CS and R&D teams to develop expertise and provide top-notch service, streamlining customer processes, onboarding and saving them valuable time. You’ll meet with clients daily, build strong relationships, and tailor solutions while thriving in a