SaaS Professional Services Manager - Implementations

Qumra Capital; Georgia; On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical Coverage

Insurance plan

401K

Paid vacation

Paid sick days

Job summary

Connecteam is seeking a driven and tech-savvy Professional Service Manager to join our US team. In this role you will deliver professional services to clients, set up Connecteam features based on their workflows, and migrate data from existing tools into Connecteam.

You’ll work closely with Customer Success and R&D to develop expertise, provide outstanding service, streamline onboarding, and save clients time. Working hours are Monday–Friday 9:00am–6:00pm with a competitive salary and benefits.

Qualifications

• 1 year of experience in a SaaS company.
• Native-level English proficiency.
• Tech-savvy with a desire to learn and improve.
• Strong teamwork and communication skills.
• Ability to thrive in a high-pressure environment.

Responsibilities

• Meet with clients daily to deliver professional services.
• Build and maintain strong relationships and tailor solutions.
• Collaborate with Customer Success, R&D, and integration partners to support implementations.
• Manage multiple tasks in a fast-paced environment.

Skills

SaaS experience

English proficiency

Teamwork

Communication

Job description

Connecteam is seeking a driven and tech-savvy Professional Service Manager to join our US team. In this role you will deliver professional services to clients, set up Connecteam features based on their workflows, and migrate data from existing tools into Connecteam.

You’ll work closely with Customer Success and R&D to develop expertise, provide outstanding service, streamline onboarding, and save clients time. Working hours are Monday–Friday 9:00am–6:00pm with a competitive salary and benefits.