SaaS Professional Services Manager - Deskless Ops

Qumra Capital; New York (NY); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Medical Coverage

Insurance plan

401K

Paid time off

Job summary

Connecteam is seeking a driven Professional Service Manager to deliver professional services to clients, set up features, and migrate data from existing tools into Connecteam. You will work closely with CS and R&D to develop expertise and provide outstanding service, enabling streamlined onboarding and time savings for customers.

You will meet with clients daily to deliver services, build strong relationships, and manage multiple tasks in a fast-paced environment while ensuring a best-in-class

Qualifications

• 1 year of experience in a SaaS company.
• Native-level English proficiency.
• Tech-savvy, eager to learn and improve.
• Strong teamwork and communication skills.
• Thrives in a high-pressure environment.

Responsibilities

• Meet with clients daily to deliver professional services.
• Set up Connecteam features based on client workflows.
• Integrate Connecteam with other platforms.
• Migrate data from existing tools into Connecteam.
• Collaborate with CS and R&D to ensure a best-in-class customer experience.

Skills

SaaS experience

English proficiency

Tech-savvy

Team player

Ability to work under pressure

Job description

Connecteam is seeking a driven Professional Service Manager to deliver professional services to clients, set up features, and migrate data from existing tools into Connecteam. You will work closely with CS and R&D to develop expertise and provide outstanding service, enabling streamlined onboarding and time savings for customers.

You will meet with clients daily to deliver services, build strong relationships, and manage multiple tasks in a fast-paced environment while ensuring a best-in-class