SaaS Implementation & Client Success Manager

Qumra Capital; Colorado; On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical Coverage

401K

Paid time off

Job summary

Connecteam is seeking a driven Professional Service Manager for the US to deliver professional services, set up features per client workflows, and migrate data into Connecteam. You’ll partner with CS and R&D to streamline onboarding and save clients time.

You will meet clients daily, build strong relationships, and work with integration partners to ensure a best-in-class experience across deployments. Strong English and SaaS exposure are required.

Qualifications

• 1 year SaaS experience or more preferred.
• Native-level English proficiency required.
• Tech-savvy and eager to learn.
• Strong teamwork and collaboration skills.
• Ability to thrive in a high‑pressure environment.

Responsibilities

• Meet with clients daily to deliver professional services.
• Work offline to complete client tasks.
• Build and maintain relationships; provide tailored solutions.
• Manage multiple tasks in a fast-paced environment.
• Collaborate with Customer Success, R&D, and integration partners for seamless implementations.

Skills

Native English

Tech-savvy

Team player

Communication

Adaptability

Job description

Connecteam is seeking a driven Professional Service Manager for the US to deliver professional services, set up features per client workflows, and migrate data into Connecteam. You’ll partner with CS and R&D to streamline onboarding and save clients time.

You will meet clients daily, build strong relationships, and work with integration partners to ensure a best-in-class experience across deployments. Strong English and SaaS exposure are required.