SaaS Growth Lead, Research Intelligence (MEA)

Elsevier; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

25 days Annual Leave

Remote Working Model

Competitive Bonus

Job summary

Elsevier is seeking an Account Manager to grow the Research Intelligence portfolio across the Middle East and Africa. You will own renewals, upsell opportunities, and multi-year contracts while partnering with cross-functional teams to drive revenue growth and ensure smooth contract execution.

The role requires strong communication, stakeholder management, and experience selling SaaS solutions; fluency in English is essential, Arabic is a strong plus.

Qualifications

• 3+ years’ experience in a commercial, sales, or renewal-focused role.
• Experience in Saas solutions selling is preferred.
• Strong understanding of research solutions, contracts, and end-to-end sales operations.
• Proven self-starter with experience managing complex renewals.
• Excellent communication, presentation, and stakeholder-management skills.
• Fluent in English; Arabic (native or fluent) is a strong plus.

Responsibilities

• Manage the Research Intelligence portfolio across the Middle East and Africa.
• Own and drive renewals, cross-sell and upsell opportunities, including multi-year contracts.
• Partner with cross-functional teams to grow revenue and expand accounts.
• Coordinate with Sales, Finance, Legal, CSMs, Product, and Operations to ensure smooth renewal execution.
• Review and negotiate contract terms; maintain accurate data across CRM, Clari, Gong and SalesCloud.
• Build strong customer relationships and promote the Elsevier RI portfolio.

Skills

3+ years experience

SaaS solutions selling

English fluency

Arabic language

Contract renewals

Cross-functional collaboration

Education

Bachelor's degree in Computer Science

Bachelor's degree in Business Management

Related field

Tools

CRM

Clari

Gong

SalesCloud

Job description

Elsevier is seeking an Account Manager to grow the Research Intelligence portfolio across the Middle East and Africa. You will own renewals, upsell opportunities, and multi-year contracts while partnering with cross-functional teams to drive revenue growth and ensure smooth contract execution.

The role requires strong communication, stakeholder management, and experience selling SaaS solutions; fluency in English is essential, Arabic is a strong plus.