Strategic Account Manager, Research Intelligence SaaS

Elsevier; Leominster (MA); On-site; USD 81,400 - 151,100; Full time

Job summary

Elsevier, serving the Northeast region (MA, CT, RI, VT, NH, ME), seeks an Account Manager to drive new sales and renewals for Research Intelligence SaaS, data analytics and AI solutions, partnering with Academic & Research institutions.

You will use a consultative approach to grow the customer base, expand relationships, and maximize retention. You’ll work with CSMs, Product Management, and Marketing to achieve high renewal and expansion rates.

Qualifications

• 3–5 years of direct sales experience in consultative, complex solution sales.
• Operate at strategic, tactical and operational levels with a track record of expanding business with customers.
• Proven history of selling technology and solutions.
• Strong verbal and written communication with senior-level executives.
• Experience selling enterprise software within an international matrixed organization.
• Background in or collaboration with research administration and national research programs.
• Excellent stakeholder management and presentation skills.

Responsibilities

• Attain bookings targets for our Research Intelligence solutions portfolio.
• Apply consultative approach to client needs and align with sales strategies and internal policies.
• Formulate and execute account strategies across all levels of accounts.
• Maintain accurate Salesforce records and monitor forecasts with Clari and other tools.
• Provide market feedback to inform product development and Go-To-Market strategy.
• Participate in trade shows and conferences with defined outcomes.
• Collaborate with stakeholders to support Elsevier's strategic objectives.

Skills

Consultative selling

Relationship management

Executive communication

Strategic account planning

Enterprise software sales

Upselling

Tools

Salesforce

Clari

Job description

Elsevier, serving the Northeast region (MA, CT, RI, VT, NH, ME), seeks an Account Manager to drive new sales and renewals for Research Intelligence SaaS, data analytics and AI solutions, partnering with Academic & Research institutions.

You will use a consultative approach to grow the customer base, expand relationships, and maximize retention. You’ll work with CSMs, Product Management, and Marketing to achieve high renewal and expansion rates.