Account Manager

RELX International; United States; A distancia; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Здоровье-страхование

Конкурентный бонус

25 дней отпуска

Удаленная работа

Descripción de la vacante

Elsevier ищет менеджера по аккаунтам для управления портфелем Research Intelligence в регионе Ближний Восток и Африка. Ваша задача — развивать отношения с клиентами, обеспечивать продления и выявлять возможности кросс‑продаж, работая с межфункциональными командами для роста выручки и соблюдения контрактных условий.

Кандидат должен иметь опыт в коммерческой/продажной сфере, знание SaaS‑решений и отличные навыки коммуникации; знание английского обязательно, знание арабского будет плюсом.

Formación

• 3+ лет опыта в коммерческой, продажной или фокусированной на продлениях роли
• Степень бакалавра в области Computer Science, Business Management или смежной области
• Опыт продаж SaaS-решений приветствуется
• Понимание контрактов и полного цикла продаж
• Умение вести переговоры и управлять заинтересованными сторонами

Responsabilidades

• Управлять портфелем Research Intelligence в регионе Ближний Восток и Африка
• Владение и ведение продлений, кросс‑продаж и апселл‑возможностей, включая многолетние контракты
• Тесное сотрудничество с кросс‑функциональными командами для роста выручки
• Координация с отделами Sales, Finance, Legal, CSMs, Product и Operations для обеспечения безупречного продления
• Пересмотр и переговоры условий контрактов
• Поддержка точности данных в CRM, Clari, Gong и SalesCloud
• Установление прочных отношений с клиентами и продвижение портфеля Elsevier RI
• Поддержка региональных маркетинговых инициатив и консорциумов
• Достижение квартальных и годовых целей по продлениям и новому бизнесу

Conocimientos

Sales experience

Stakeholder management

SaaS sales knowledge

Communication skills

Educación

Bachelor's degree in Computer Science / Business Management or related field

Herramientas

CRM systems

Contract negotiation tools

Descripción del empleo

Описание

As Account Manager, you will manage and grow Elsevier’s Research Intelligence portfolio across the Middle East and Africa, owning renewals and upsell opportunities. You will partner closely with cross‑functional teams to drive revenue growth, ensure smooth contract execution, and maintain strong customer relationships. This role is ideal for a commercially driven professional with a passion for SaaS solutions and customer engagement.

Задачи

• Manage the Research Intelligence (RI) portfolio across the Middle East and Africa
• Own and drive renewals, cross-sell and upsell opportunities, including multi‑year contracts
• Partner closely with the cross functional teams to grow revenue and expand accounts
• Coordinate with Sales, Finance, Legal, CSMs, Product, and Operations to ensure smooth renewal execution
• Review and negotiate contract terms
• Maintain accurate data across CRM, Clari, Gong and SalesCloud
• Build strong customer relationships and promote the wider Elsevier RI portfolio
• Support regional marketing activities and consortium initiatives
• Achieve quarterly and annual renewal and new business targets

Требования

• 3+ years’ experience in a commercial, sales, or renewal‑focused role
• Bachelor Degree in Computer science, Business Management, or a related field
• Experience in the Saas solutions selling is preferred
• Strong understanding of Research solutions, contracts, and end‑to‑end sales operations
• Proven self‑starter with experience managing complex renewals
• Excellent communication, presentation, and stakeholder‑management skills
• Fluent in English; Arabic (native or fluent) is a strong plus

Work for you

• We promote a healthy work-life balance, well-being initiatives, parental leave, and study leave.
• Our aim is to create a supportive work environment that helps you manage your responsibilities while also achieving your long‑term goals.
• Healt h Insurance
• Competitive Bonus
• 25 days
• Annual Leave
• Remote Working Model

Условия

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.