Research Intelligence Account Manager | SaaS & AI Solutions

Elsevier Inc. Company; Massachusetts; Hybrid; USD 80,000 - 148,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Wellbeing programs

Disability & life insurance

Family benefits

Commuter benefits

Job summary

Elsevier is seeking an Account Manager for the Northeast region (MA, CT, RI, VT, NH, ME) to own New Sales and renewals of our Research Intelligence SaaS solutions for academic and research institutions.

You will collaborate with Customer Success, Product Management and Marketing to expand the customer base, maximize renewals, upsell, and drive adoption, while maintaining accurate Salesforce records and contributing market feedback.

Qualifications

• 3–5 years of direct sales experience in consultative, complex solution sales.
• Proven ability to expand business with customers at strategic levels.
• Experience selling enterprise software in an international matrixed organization.
• Background in or collaboration with research administration and management functions.

Responsibilities

• Attain bookings targets for Research Intelligence solutions portfolio.
• Apply a consultative approach to translate client needs into pragmatic propositions.
• Formulate and execute account strategies across all levels of accounts.
• Ensure Salesforce records are accurate and reviewed regularly using tools like Clari.
• Gather market feedback to influence product development and Go-To-Market strategy.
• Participate in trade shows and conferences with predefined outcomes.
• Cultivate relationships with key decision-makers to support strategic objectives.

Skills

Consultative selling

SaaS solutions

Data analytics

Artificial Intelligence

Academic & Research partnerships

Tools

Salesforce

Clari

Sales enablement tools

Job description

Elsevier is seeking an Account Manager for the Northeast region (MA, CT, RI, VT, NH, ME) to own New Sales and renewals of our Research Intelligence SaaS solutions for academic and research institutions.

You will collaborate with Customer Success, Product Management and Marketing to expand the customer base, maximize renewals, upsell, and drive adoption, while maintaining accurate Salesforce records and contributing market feedback.