Strategic Account Manager, Research Intelligence SaaS

Elsevier; United States; Remote; USD 80,000 - 148,000; Full time

Benefits offered by this job

Health Benefits

401(k) with match

Wellbeing program

Disability Insurance

Life Insurance

Family Benefits

Health Savings

Paid time off and volunteer leave

Job summary

Elsevier is seeking an Account Manager for the Northeast region (MA, CT, RI, VT, NH, ME) to drive new sales and renewals of the Research Intelligence solutions. You will expand our customer base, upsell and cross-sell within existing accounts, and nurture relationships with key decision-makers to maximize value and retention.

You will collaborate with Customer Success Managers, Product Management, and Marketing to achieve high renewal rates and align with internal policies, while maintaining

Qualifications

• 3–5 years of direct sales experience with a consultative, complex-solution approach.
• Experience selling enterprise software in an international matrixed organization.
• Strong communication and presentation skills with senior-level stakeholders.

Responsibilities

• Attaining bookings targets for the Research Intelligence solutions portfolio.
• Using a consultative approach to client needs and translating them into pragmatic propositions.
• Formulating and executing account strategies for diverse needs across accounts.
• Ensuring Salesforce data accuracy and reviewing sales results and forecasts with tools like Clari.
• Gathering market feedback to inform product development and Go-To-Market strategy.
• Representing the company at trade shows and conferences with predefined outcomes.
• Collaborating with Customer Success, Product Management and Marketing to maximize renewal rates.

Skills

Consultative selling

SaaS solutions

Data analytics

Artificial Intelligence

Academic partnerships

Tools

Salesforce

Clari

Job description

Elsevier is seeking an Account Manager for the Northeast region (MA, CT, RI, VT, NH, ME) to drive new sales and renewals of the Research Intelligence solutions. You will expand our customer base, upsell and cross-sell within existing accounts, and nurture relationships with key decision-makers to maximize value and retention.

You will collaborate with Customer Success Managers, Product Management, and Marketing to achieve high renewal rates and align with internal policies, while maintaining