Strategic Account Manager, Research Intelligence SaaS

Elsevier; Illinois; On-site; USD 85,500 - 158,600; Full time

Job summary

Elsevier is seeking an Account Manager for the Midwest region to drive new sales and renewals of Research Intelligence solutions. You will identify prospects, upsell within existing accounts, and collaborate with Customer Success, Product Management, and Marketing to maximize revenue and retention.

The role focuses on balanced commercial growth within academic and research institutions, leveraging a consultative approach and strong stakeholder management to deliver value and strategic outcomes.

Qualifications

• Minimum 3–5 years of direct sales experience in complex SaaS solutions.
• Proven track record in consultative selling and expanding business with customers.
• Experience selling enterprise software in an international matrixed organization.
• Strong communication and presentation skills.
• Background in or collaboration with research administration and management functions.

Responsibilities

• Attaining bookings targets for the Research Intelligence solutions portfolio.
• Applying a consultative approach to client needs, translating them into pragmatic propositions and aligning them with sales strategies and internal policies.
• Formulating and executing account strategies that address diverse needs across all levels of accounts.
• Ensuring the accurate maintenance of Salesforce records and regularly reviewing sales results and forecasts using Clari and other sales enablement tools.
• Gathering, monitoring, and evaluating information to provide market feedback that informs product development and Go-To-Market strategy.
• Actively participating in trade shows and conferences with predefined outcomes.
• Integrating information from various sources to inform decision-making processes.
• Cultivating and nurturing relationships with key decision-makers to support Elsevier's strategic objectives.

Skills

Consultative selling

Enterprise software

Relationship management

Strategic account planning

Interpersonal communication

Growth/upsell experience

Tools

Salesforce

Clari

Job description

Elsevier is seeking an Account Manager for the Midwest region to drive new sales and renewals of Research Intelligence solutions. You will identify prospects, upsell within existing accounts, and collaborate with Customer Success, Product Management, and Marketing to maximize revenue and retention.

The role focuses on balanced commercial growth within academic and research institutions, leveraging a consultative approach and strong stakeholder management to deliver value and strategic outcomes.