SaaS Account Manager - Grow Renewals & Upsells (Hybrid)

Sensor Tower; Culver City (CA); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Sensor Tower is seeking a commercially driven Account Manager for a portfolio of SMB customers. You will build strong client relationships, understand business needs, and help clients maximize value from our platform while driving renewals and upsell opportunities.

This is a hands-on role with ownership of accounts, growth opportunities, and close collaboration with product and technical teams in a fast-paced SaaS environment. Hybrid work in Culver City with 2–3 days onsite.

Qualifications

• Experience in SaaS sales as an Account Executive or Account Manager.
• Ability to identify renewal and upsell opportunities within a managed customer base.
• Strong understanding of the SaaS industry and digital ecosystem.
• Ability to present complex data solutions clearly to diverse audiences.

Responsibilities

• Manage and grow a portfolio of SMB customers.
• Drive renewals and upsell opportunities.
• Lead quarterly business reviews with clients.
• Collaborate with product and engineering teams to improve offerings.
• Have strategic conversations with customers and align use cases with the platform.
• Understand client business trends to provide market insights.
• Communicate effectively between customers and internal teams about feature requests.

Skills

SaaS sales

Account management

Client relationships

Upsell opportunities

NRR understanding

C-level discussions

Data presentation

Entrepreneurial mindset

Job description

Sensor Tower is seeking a commercially driven Account Manager for a portfolio of SMB customers. You will build strong client relationships, understand business needs, and help clients maximize value from our platform while driving renewals and upsell opportunities.

This is a hands-on role with ownership of accounts, growth opportunities, and close collaboration with product and technical teams in a fast-paced SaaS environment. Hybrid work in Culver City with 2–3 days onsite.