Hybrid SaaS Account Manager – Growth & Renewals

Meltwater; Charlotte (NC); Hybrid; USD 55,000 - 73,000; Full time

Benefits offered by this job

401K matching

Medical, dental, vision

Paid time off

Professional development

Job summary

Meltwater is seeking an attentive Account Manager to manage, renew, and grow assigned SaaS accounts. You will nurture client relationships and coordinate with Customer Success and Renewal teams to maximize retention and expansion.

The role requires at least 2 years in account management, strong English communication, and a collaborative, growth‑minded approach. This hybrid position requires three days in the Charlotte office, with base compensation ranging from $55,000 to $73,000 plus OTE.

Qualifications

• Bachelor's degree or higher preferred.
• Minimum of 2 years in account management in software/SaaS.
• Strong strategic thinking with focus on retention and growth.
• Proactive in identifying expansion opportunities and upselling.

Responsibilities

• Manage, renew, and grow assigned SaaS accounts.
• Collaborate with Customer Success and Renewals teams.
• Develop customized account plans to optimize retention and growth.
• Identify expansion opportunities including upselling and cross-selling.
• Negotiate pricing agreements and ensure account retention.

Skills

Account management

Growth

Renewals

Communication

Education

Bachelor's degree or higher

Job description

Meltwater is seeking an attentive Account Manager to manage, renew, and grow assigned SaaS accounts. You will nurture client relationships and coordinate with Customer Success and Renewal teams to maximize retention and expansion.

The role requires at least 2 years in account management, strong English communication, and a collaborative, growth‑minded approach. This hybrid position requires three days in the Charlotte office, with base compensation ranging from $55,000 to $73,000 plus OTE.