SaaS Account Manager: Growth & Renewals (Hybrid NYC)

Sensor Tower; New York (NY); Ibrido; USD 80.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Base salary 80,000–90,000 USD

Uncapped commission

Hybrid, 2–3 days in NYC office

Descrizione del lavoro

Sensor Tower is seeking a commercially driven Account Manager to manage and grow a portfolio of SMB customers in a fast-paced SaaS environment. You’ll build strong client relationships, understand their business needs, and drive renewals and upsells while maximizing the value of our platform.

This hands-on role requires strategic thinking, collaboration with product and engineering teams, and the ability to present data-driven insights to diverse audiences.

Competenze

• Experience in SaaS sales as an Account Executive or Account Manager.
• Strong understanding of the SaaS industry and digital ecosystem.
• Ability to present complex data solutions clearly to diverse audiences.
• Self-starter with entrepreneurial spirit.
• Attention to industry trends and day-to-day business impact.
• Enjoy working in small, fast-paced teams with accountability.

Mansioni

• Manage business and grow Net Revenue Retention (NRR) by managing renewals and upsells.
• Have c-level discussions with customers and strategize their use cases with our platform.
• Create, manage, and implement Quarterly Business Reviews.
• Proactively understand clients’ business to provide insights and trends.
• Collaborate with product, engineering and other technical teams to improve offerings.
• Follow industry trends and translate them into day-to-day business impact.
• Understand product development cycles and communicate with customers to manage feature requests.
• Identify product penetration, renewal, and upsell opportunities within the managed base.

Conoscenze

SaaS sales

Account management

Renewals & upsell

Data presentation

Entrepreneurial mindset

Team collaboration

Descrizione del lavoro

Sensor Tower is seeking a commercially driven Account Manager to manage and grow a portfolio of SMB customers in a fast-paced SaaS environment. You’ll build strong client relationships, understand their business needs, and drive renewals and upsells while maximizing the value of our platform.

This hands-on role requires strategic thinking, collaboration with product and engineering teams, and the ability to present data-driven insights to diverse audiences.