RV Service Advisor & Service Sales Pro

Hireology; Delaware (OH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

Disability insurance

FSA

Life insurance

Paid time off

Paid holidays

401K

Pet Insurance

5-day work week

EAP

Legal coverage

Identity theft protection

Referral program

Training and development

Career advancement opportunities

Job summary

Blue Compass RV Columbus is seeking a Service Advisor to join our team. You will be the primary liaison between customers and technicians, delivering accurate service recommendations and ensuring smooth workflow.

The role rewards a sales-minded approach, with the potential for strong commissions, and requires excellent communication, multitasking, and a customer-first mindset in a fast-paced environment. We offer solid benefits, a structured career path, and ongoing training to help you grow

Qualifications

• Strong sales mentality with ability to recommend and close additional services.
• Excellent communication skills both verbal and written.
• Proven ability to navigate customer concerns and service recovery situations.
• Ability to multitask and stay organized in a fast-paced environment.
• Strong attention to detail and follow-up skills.
• Solid computer skills and ability to navigate service systems.
• Team-oriented mindset with technicians and leadership.

Responsibilities

• Serve as the primary point of contact for customers from service check-in through completion.
• Build relationships with customers and identify service needs with a sales-driven approach.
• Provide accurate estimates for repairs and installations prior to scheduling.
• Communicate clearly with technicians to ensure accurate diagnostics and timely completion.
• Keep customers informed of repair progress and manage expectations.
• Address customer concerns and escalated situations with professionalism and empathy.
• Identify upsell opportunities to maximize service revenue.
• Maintain accurate documentation, work orders, and communication records.
• Manage multiple tasks in a fast-paced service environment.

Skills

Sales-minded

Communication skills

Problem-solving

Multitasking

Attention to detail

Computer skills

Team collaboration

Job description

Blue Compass RV Columbus is seeking a Service Advisor to join our team. You will be the primary liaison between customers and technicians, delivering accurate service recommendations and ensuring smooth workflow.

The role rewards a sales-minded approach, with the potential for strong commissions, and requires excellent communication, multitasking, and a customer-first mindset in a fast-paced environment. We offer solid benefits, a structured career path, and ongoing training to help you grow