RV Service Advisor — Lead Repairs, Estimates & Upsell

Camping World Holdings, Inc.; Richmond (IN); Sur place; USD 50 000 - 75 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

401(k)

Health insurance

Tuition Reimbursement

Résumé du poste

Camping World Holdings, Inc. is seeking a Service Advisor in Indiana to initiate and process repair service requests and provide administrative support to the Service Department.

You will assist customers and coordinate with technicians to ensure timely service. You will advise customers on solutions, suggest add-ons, provide price estimates before scheduling appointments, and keep clients updated on work progress.

Qualifications

• One year of service experience preferred.
• Experience with RV products or camping lifestyle.
• Able to use a computer and perform internet searches.
• Excellent organization and follow-up skills.
• Ability to follow department procedures and policies.
• Valid driver's license preferred.

Responsabilités

• Initiate and process requests for repair services.
• Provide administrative support to the Service Department.
• Keep customers apprised of work progress.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations before scheduling.

Connaissances

Customer service

RV product knowledge

Computer literacy

Organizational skills

Follow procedures

Valid driver's license

Able to lift 25 lbs

Able to move 50 lbs

Outils

Internet research

Description du poste

Camping World Holdings, Inc. is seeking a Service Advisor in Indiana to initiate and process repair service requests and provide administrative support to the Service Department.

You will assist customers and coordinate with technicians to ensure timely service. You will advise customers on solutions, suggest add-ons, provide price estimates before scheduling appointments, and keep clients updated on work progress.