RV Service Advisor - Customer-Focused, Growth & Benefits

Fun Town RV; San Angelo (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

401(k) with company match

Paid time off and holidays

Holiday Savings Plan

Store discounts for employees

Job summary

Fun Town RV is seeking a Service Advisor to be the primary contact for customers in the service department. You will coordinate between customers and technicians, document requests, and clearly communicate timelines, costs, and recommendations.

This role emphasizes delivering outstanding service and contributing to dealership success. Key duties include managing repair orders, coordinating with technicians, and providing detailed estimates.

Qualifications

• 1-2 years of experience in a service advisor or customer-facing role in RV, automotive, or related industry.
• Familiarity with RV systems, parts, and maintenance is a plus.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in using service management software and basic computer applications.
• Customer-focused mindset with problem-solving abilities.

Responsibilities

• Greet customers promptly and professionally, ensuring a welcoming experience.
• Listen to customer concerns, document service requests, and provide expert repair advice.
• Maintain clear communication on status, timelines, and costs.

Skills

Customer service

Communication

Multitasking

Problem solving

Interpersonal skills

Tools

Service management software

MS Office / computer basics

Job description

Fun Town RV is seeking a Service Advisor to be the primary contact for customers in the service department. You will coordinate between customers and technicians, document requests, and clearly communicate timelines, costs, and recommendations.

This role emphasizes delivering outstanding service and contributing to dealership success. Key duties include managing repair orders, coordinating with technicians, and providing detailed estimates.