RV Service Advisor — Customer Care & Estimates

FreedomRoads, LLC; Anderson (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

On-the-job training opportunities

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers informed of work progress.

Responsibilities include determining product needs with customers, suggesting add-ons, and providing price estimates prior to scheduling. This is a full-time role with opportunities for commissions and benefits.

Qualifications

• Minimum of one year of service experience preferred.
• Previous RV product or camping lifestyle experience.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills are required.
• Ability to follow department procedures and policies.
• Valid driver's license preferred.
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
• Prolonged periods of standing, stooping, crawling, and bending.

Responsibilities

• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.

Skills

Service experience

RV lifestyle

Computer use

Organization

Procedures adherence

Driver's license preferred

Lifting up to 25/50 lbs

Staying on feet

Job description

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers informed of work progress.

Responsibilities include determining product needs with customers, suggesting add-ons, and providing price estimates prior to scheduling. This is a full-time role with opportunities for commissions and benefits.