RV Service Advisor - Customer Care & Up-Sell

Camping World; North Charleston (SC); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

On-the-job training

Medical insurance

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests, provide administrative support to the Service Department, and keep customers apprised of work progress in a fast-paced RV environment.

Responsibilities include assessing customer needs, recommending add-ons, estimating installation prices, and ensuring timely communication. A minimum of one year in service is preferred, with strong computer skills and organization to

Qualifications

• At least 1 year of service experience preferred.
• RV product knowledge or camping lifestyle preferred.
• Strong organization and follow-up skills; able to use a computer daily.

Responsibilities

• Determine specialized product needs by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for installs prior to scheduling.
• Keep customers apprised of work progress.

Job description

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests, provide administrative support to the Service Department, and keep customers apprised of work progress in a fast-paced RV environment.

Responsibilities include assessing customer needs, recommending add-ons, estimating installation prices, and ensuring timely communication. A minimum of one year in service is preferred, with strong computer skills and organization to